These are the options available for our airport transfer service.
Depending on your selection, additional charges or discounts may apply. Please check the pricing on the reservation page.
For details on each option, please also see the detail pages listed in the description field.
Option | Airport | Plan | Description |
Adjusting the departure time window | Haneda, Narita, Itami, Kansai | Shared ride only (paid or discounted) | You can make the reservation time window smaller or larger.・Time Left to Us (discount)・Time Priority (paid)
See here for details on the time window. |
Flight delay refund | All airports | Paid for Share Lite only (free for Standard plan) | In the case of a "flight arrival delay (departure delays are not eligible)" or "flight cancellation," we will provide a full refund.
(Submission of a delay certificate is required)
See here for details on the refund. |
Waiting until a seat becomes available | All airports | All plans (free) | Even if the initial contact indicates that dispatch is not possible, this feature keeps your tentative reservation active until your desired date, and confirms your reservation once a vehicle can be secured.
See here for details. |
Additional waiting time | Haneda, Narita, Itami, Kansai | Private airport transfer only (paid) | Even if the meeting time is exceeded, the vehicle will wait on site for the specified additional period. |
Vehicle type specification | Kansai–Osaka, Itami–Osaka, Haneda | Private airport transfer only (paid) | We will dispatch the specified vehicle type. |