Due to the characteristics of the carpool service, we will not be able to wait for other customers. Please see below for a full refund in the event of flight delay/cancellation. We will refund you within 3 business days after receiving the following processing.
Refund flow
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Please prepare a delay certificate (or an image that shows the delay).
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Please attach the image of the certificate you obtained and apply for delay/cancellation.
Once your questions are answered, enjoy a comfortable airport transfer with NearMe's Airport Shuttle.