[Airport] If my flight is delayed, can you wait for me? Also, is it refundable?

Due to the characteristics of the carpool service, we will not be able to wait for other customers. Please see below for a full refund in the event of flight delay/cancellation. We will refund you within 3 business days after receiving the following processing.

Refund flow

If you cannot get on the train, please cancel from My Page first.
Please prepare a delay certificate (or an image that shows the delay).
Check History. Click the link at the bottom of the screen.
Please attach the image of the certificate you obtained and apply for delay/cancellation.
Once your questions are answered, enjoy a comfortable airport transfer with NearMe's Airport Shuttle.