Cancellation Policy
After your reservation is confirmed, cancellation fees will apply as follows:
When Cancellation Is Made | Cancellation Fee | Example (for a ride scheduled at 4:00 PM on June 9, 2024) |
Up to 48 hours before the scheduled pickup time | Free of charge | Until 4:00 PM on June 7, 2024 |
Between 48 and 24 hours before the scheduled pickup time | 30% of the total fare | Until 4:00 PM on June 8, 2024 |
Within 24 hours of the scheduled pickup time | 100% of the total fare | After 4:00 PM on June 8, 2024 |
No-show (without prior notice) | 100% of the total fare | — |
In the event of a flight arrival delay (please note that departure delays are not eligible) or a flight cancellation caused by the airline, NearMe will fully refund any applicable cancellation fees.
Important Notes (Non-Refundable Cases):
Refunds will not be issued in the following situations:
•
Flight departure is delayed (only arrival delays are eligible)
•
Bookings that do not include the "Flight Delay Refund" option (e.g., "Share Light" plan)
•
Boarding a different flight due to voluntary overbooking cooperation (flex traveler programs)
•
Cancellations due to personal reasons, such as illness or injury
•
Cancellations caused by weather conditions (e.g., typhoons or snow) or other transportation disruptions
•
Mistaken reservations
We appreciate your understanding and cooperation.
Once your questions are answered, enjoy a comfortable airport transfer with NearMe's Airport Shuttle.