If you would like to request an airport terminal change for an existing reservation, please contact us through the inquiry page below.
【Please note the following】
In principle, we are unable to change the terminal selected at the time of booking; however, it is possible to consult with us. Please understand that decisions will be made based on various factors, such as the presence of other ride-share passengers and the driver’s schedule, and we cannot guarantee that the change will be approved.
NearMe Chat Support：https://nearme.channel.io/home
How to navigate the chat: Change reservation details → Airport Terminal → Chat with Support
Information required when making an inquiry:
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Your name
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Email address used at the time of booking
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Phone number (used for sending SMS)
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Reservation number
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Currently reserved airport terminal
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Airport terminal you wish to change to
If you concerns have been resolved, we hope you enjoy a comfortable airport transfer with NearMe Airport Shuttle service.