•
All luggage must be less than 200cm in total on three sides (less than 150cm on each side)
•
•
Please count all luggage that cannot be carried on your lap as a suitcase. (Please count a carry-on size suitcase as one item)
•
If there is a discrepancy between the number of luggage at the time of reservation and the number of luggage on the day, and it is not possible to load the luggage into the car, or if you bring in luggage that is not allowed on the day, you will be refused boarding on the spot. We may be able to do so. In that case, please note that a cancellation fee will be charged.
e.g. | Bringing | note |
Suitcase(carry-on) | ○ | Total of 3 sides 150cm or less |
Suitcase(check-in) | ○ | Total of 3 sides 200cm or less |
Luggage with a total length of 200cm or more on all three sides | × | |
Luggage with a side of 150cm or more | × | |
stroller | ○ | When folded, the stroller must have a total dimension of less than 200 cm (with no single side exceeding 150 cm). |
skis | ○ | |
golf bag | ○ | |
snowboarding | ○ | |
surfboard | × | Shortboards are also not allowed. |
pet | ○ | Pets can be brought in in cages. Items that can get out, such as backpacks, are not allowed. |
wheelchair | ○ | It can be folded and brought in. You cannot get into a car while sitting in a wheelchair. |
musical instrument | ○ | guitar, violin etc. |
bicycle | ○ | Competition bicycles and triathlon bicycles are also allowed as long as they are within the allowable size. |
Bringing a Stroller Onboard
Please refer to the attached image and select the "Stroller" option when making your reservation.
When bringing a stroller, please make sure it is folded and fits within the following size limits:
Total dimensions under 200 cm, with no single side exceeding 150 cm.
We will arrange a vehicle based on the details you provided, so please rest assured.
Please note that specific vehicle requests cannot be accommodated. Thank you for your understanding.